A FAIR
REFUND POLICY.
If something is wrong, talk to us.
Last updated: 30 October 2026Our five-day window
Once paid subscriptions are available, you may request a refund within five calendar days of your initial subscription charge or a renewal charge. Free launch access has no payment to refund.
How to request one
Email [email protected] from your account email. Include the charge date, order or receipt reference if available, and the issue. Never send full card details or a password.
If something went wrong
Contact us about service problems even outside the five-day window. Our team will review your request and process an approved refund to your original payment method. Your bank or payment provider controls settlement timing.
Your rights remain
This policy does not remove consumer rights or remedies that cannot lawfully be excluded. Read the Terms of Service for the rest of the service conditions.